Description
Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year - Service
FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features email support service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for your convenience and ease of operation
- Next Business Day - Advance Parts Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum dependability and accurate results
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by enterprise and education leaders who need AV done right
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