Vertiv 1 Year Silver Extended Warranty for DSView Standard Pack (1 Hub, 2 Spokes, 500 Devices)

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VertivSKU: SCNT-1YSLV-STND
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Description

Get added peace of mind with the Vertiv 1 Year Silver Extended Warranty, designed for the Vertiv Avocent DSView Management Software Standard Pack (includes 1 Hub, 2 Spokes, 500 Devices). This extended service ensures continued support and protection with business-hours priority technical assistance and access to the latest software upgrades.
Ideal for organizations seeking dependable maintenance and timely service response, the Silver Warranty delivers confidence and continuity in your DSView deployment.

Key Features:

  • Coverage Duration: 1 Year

  • Support Access: 8 AM – 5 PM business hours

  • Service Response Time: 4–12 hours, depending on issue severity

  • Included Support:

    • Telephone technical support

    • Software upgrade protection

  • Applies To: DSView Management Software Standard Pack (1 Hub, 2 Spokes, 500 Devices)

  • Warranty Tier: Silver Support Level

Specification Details
Product SKU SCNT-1YSLV-STND
Warranty Type Silver Extended Warranty
Coverage Period 1 Year
Support Hours 8 AM – 5 PM (Business Days)
Response Time 4–12 hours (based on severity)
Included Support Phone assistance, software upgrade protection
Supported Product DSView Standard Pack – 1 Hub, 2 Spokes, 500 Devices
Brand Vertiv

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some productsβ€”such as custom orders, special-order items, audio gear, software, and LED video wallsβ€”are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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Building a Complete AV System?

This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environmentsβ€”from single rooms to enterprise-wide deployments.

  • System Design & Engineering
  • Installation & Integration
  • Programming & Ongoing Support

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