Description
The 20.9" Ultrawide Flex-OS BrightSign Touch Display is engineered for high-impact digital signage in compact and narrow spaces. Featuring a 1920 x 360 resolution and a 16:3 aspect ratio, this display is ideal for shelf-edge, menu boards, transportation hubs, and retail environments where traditional displays do not fit.
Powered by BrightSign integration and PoE++ support, this unit enables streamlined deployment with fewer cables while delivering reliable, enterprise-grade performance. The built-in touch functionality enhances interactivity, making it suitable for customer engagement applications such as kiosks and wayfinding.
With a durable finished housing, 500-nit brightness for clear visibility, and versatile connectivity options including HDMI, USB, Ethernet, and GPIO, this display is built for continuous operation in commercial environments. Its flexible architecture allows seamless switching between internal and external media sources, giving businesses the ability to upgrade or adapt without replacing the display.
| Specification | Details |
|---|---|
| Display Size | 20.9-inch ultrawide |
| Resolution | 1920 x 360 |
| Aspect Ratio | 16:3 |
| Display Type | LCD |
| Brightness | 500 nits |
| Contrast Ratio | 1000:1 |
| Viewing Angle | 89/89 |
| Touch Capability | Integrated touch via mini-USB |
| Operating System | BrightSign integrated system |
| Power | PoE++ support |
| Connectivity | HDMI-In, RJ45 Ethernet, USB 2.0, Micro-SD |
| Control Interfaces | RS232, Phoenix GPIO (4-pin bi-directional) |
| Audio Output | 3.5mm analog/digital audio out |
| Mounting | VESA 75 x 75 mm compatible |
| Form Factor | Flat panel with finished housing |
| Dimensions (W x H x D) | 22.8 x 2.2 x 6.6 inches |
| Weight | 6 kg |
| Use Case | Digital signage, retail displays, kiosks, menu boards |
| Compliance | Not TAA compliant |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
