Description
Ensure uninterrupted performance and long-term peace of mind with the Vertiv 4-Year Gold Hardware Extended Warranty for the Avocent MPU2032 Digital KVM Switch. This comprehensive service plan includes 24/7 phone support, hardware maintenance, return material authorization (RMA), and expedited product returns. The Gold plan also provides advanced next-business-day replacement with media retention, allowing customers to retain failed units while maintaining security and continuity. This extended warranty enhances the support lifecycle of your KVM switch with faster response times, technical guidance, and ongoing product updates.
| Specification | Details |
|---|---|
| Warranty Term | 4 Years |
| Compatible Device | Vertiv Avocent MPU2032 Digital KVM Switch |
| Support Availability | 24/7 Telephone Support |
| RMA Service | Advanced Next-Business-Day Replacement |
| Media Retention | Yes – Customer retains failed unit with certificate of destruction |
| Response Time | 2 to 8 Hours (based on issue severity) |
| Included Services | Tech Support, RMA, Product Updates, Expedited Returns |
| Plan Type | Gold Hardware Maintenance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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