Description
Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 5 Year - Service
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Provides reliable support to resolve all your technical issues
- Features email support service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum productivity and deliver timely results
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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