Description
The Vivotek SD9384-EHL is a high-performance 5MP H.265 outdoor PTZ security camera designed for demanding surveillance applications in wide-area environments such as airports, city centers, industrial sites, and manufacturing facilities. Equipped with a powerful 30x optical zoom and 200m Smart IR illumination, this advanced PTZ dome camera delivers exceptional image clarity and detail even in complete darkness.
Built with AI-driven Smart Tracking Advanced technology, the SD9384-EHL automatically detects and follows moving subjects, enhancing real-time monitoring and threat detection capabilities. It supports 360° continuous pan and -20° to 90° tilt (with auto flip) for seamless coverage, while Electronic Image Stabilization (EIS) ensures stable, blur-free video.
The rugged IK10, IP66, and NEMA 4X-rated housing provides superior protection against vandalism, harsh weather, dust, and corrosion, while the wide operating temperature range (-40°C to 60°C) ensures reliable performance in extreme environments. With Trend Micro IoT Security integration and support for multiple compression formats (H.265, H.264, MJPEG), the SD9384-EHL delivers powerful, secure, and intelligent surveillance for mission-critical applications.
| Specification | Details |
|---|---|
| Image Sensor | 1/2.8" CMOS |
| Maximum Resolution | 2560 x 1920 (5MP) |
| Frame Rate | Up to 30 fps @ 5MP |
| Compression | H.265, H.264, MJPEG |
| Lens Type | Motorized (Automatic Zoom) |
| Lens Size | 4.94 – 148.24 mm |
| Optical Zoom | 30x |
| Field of View (Horizontal) | 54.1° |
| Field of View (Vertical) | 1.9° |
| Aperture | F1.3 – F4.6 |
| IR Illumination | Up to 200 m with Smart IR |
| Pan Range | 360° Continuous |
| Tilt Range | -20° to 90° (Auto Flip) |
| Electronic Image Stabilization | Yes |
| Smart Features | Smart Tracking Advanced, AI-based People Tracking, VCA |
| Security | Trend Micro IoT Security |
| Protection Ratings | IK10, IP66, NEMA 4X |
| Operating Temperature | -40°C to 60°C (-40°F to 122°F) |
| Environmental | Outdoor |
| Power Supply | PoE+ / 24VAC / 48VDC |
| Dimensions | 243 x 359 mm (approx.) |
| Weight | 6.2 kg (approx.) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
