Description
The Eaton 93PX20KHW is a high-performance 20kVA/20kW online double-conversion UPS designed to provide continuous power protection for mission-critical IT, edge computing, and data center environments. Featuring unity power factor, pure sine wave output, integrated maintenance bypass, cybersecure network management, and expandable battery runtime, it ensures maximum uptime and operational efficiency.
Built for modern enterprise infrastructure, the 93PX20KHW delivers up to 97% efficiency in ECO mode, supports hardwired 208V 3-phase input/output, and includes two extended battery modules for longer runtime. Its rackmount design, hot-swappable batteries, remote management capabilities, and advanced cybersecurity features make it an ideal solution for healthcare, education, commercial, and financial applications.
Technical Specifications
| Specification | Details |
|---|---|
| Brand | Eaton |
| Model | 93PX20KHW |
| Product Type | Online Double-Conversion UPS |
| UPS Topology | Double Conversion (Online) |
| Capacity | 20kVA / 20kW |
| Power Factor | 1.0 (Unity) |
| Input Voltage | 120/208V 3-Phase Wye |
| Output Voltage | 120/208V 3-Phase Wye |
| Input Connection | Hardwired |
| Output Connection | Hardwired |
| Input Frequency | 60Hz |
| Output Frequency | 50/60Hz ±4Hz |
| Output Waveform | Pure Sine Wave |
| Voltage Regulation | ±1% |
| Input Current | 71A |
| Output Breaker | 63A 3-Pole Magnetic Breaker |
| Runtime Expansion | Yes, up to 5 Extended Battery Modules |
| Included Battery Modules | 2 Extended Battery Modules |
| Battery Type | Hot-swappable, field-replaceable |
| Network Management | Included Cybersecure Gigabit Network Card |
| Remote Management | Yes |
| Maintenance Bypass | Included |
| Display | 3.5-inch Color LCD Touchscreen |
| Energy Efficiency | Up to 97% ECO Mode |
| Rack Height | 12U |
| Form Factor | Rackmount |
| Rack Compatibility | Standard 19-inch 4-post rack |
| Cooling | Forced Air (Fans) |
| Dimensions (H × W × D) | 20.57 × 17.24 × 32.25 in |
| Audible Noise | <67 dB |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Warranty | 2-Year Limited Warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
