Description
AMX MUSE Automation Controller - 8 Serial, 8 Relays, 8 IR, 8 IO & ICSLan
The AMX MU-3300 MUSE Automation Controller is a powerful, secure, and reliable device that provides a dedicated computing resource running HARMAN Professional's AMX MUSE automation platform. The MU-3300 can simultaneously process a virtually unlimited number of scripts written in JavaScript, Python, or Groovy and natively supports Low-Code development with Node-RED.
AMX MUSE Automation Controllers feature a modern embedded processor that's 10x faster than the processor in AMX NX Controllers, bountiful memory, and rugged, industrial grade eMMC storage. Built on HARMAN's secure Linux platform, MUSE controllers are designed to surpass the requirements of the most secure installations. Additionally, these Controllers natively support HARMAN's HControl (open-API), HiQnet (legacy HARMAN audio devices) and ICSP (legacy AMX control devices) protocols making them the ideal automation processor for any space, environment, or application - old and new.
The MU-3300 is a 1 RU device and includes 8 serial ports, 8 relays, 8 IR ports, and 8 I/O ports. An ICSLan network port provides an isolated network for controlled devices.
Common ApplicationsAMX MUSE Automation Controllers provide a powerful, secure, and reliable dedicated computing resource to run HARMAN Professional's MUSE automation platform in any environment where AV systems, software applications, or other devices require control and automation.
- Modern Embedded Processor -
- Power to run a nearly unlimited number of scripts simultaneously
- Robust eMMC storage -
- Industrial grade storage provides reliability in high-access 24/7 installations
- HControl, ICSP, and HiQNet Translation Built-In -
- Native integration with new and legacy HARMAN Professional products
- Secure Linux Platform -
- Engineered to surpass the requirement of the most secure environments
- ICSLan Port -
- Create an isolated network for controlled devices
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
