Description
AMX Service/Support - Renewal - 1 Year - Service
RMS-ENT-SMA / RMS Software Maintenance Agreement is a renewable service plan for RMS Enterprise that provides organizations with a simple program to keep their RMS software current and provide continued access to AMX Technical Support resources. Available in one year increments, the Software Maintenance Agreement includes upgrades, updates and top-tier Technical Support.
The first three years of RMS-ENT-SMA are included in the pricing for RMS-ENT (FG3004-K). RMS Enterprise customers will be notified prior to the conclusion of their initial three-year term so that they may elect to purchase RMS-ENT-SMA. The renewal/upgrade price is based on the scope of each RMS installation. For questions about pricing, please contact your AMX Representative.
- Software Release Notifications - Receive notices when new software is available for download from AMX
- Software Updates and Upgrades - Enhanced, improved and/or modified versions that replace the existing version of RMS plus minor software releases, usability and performance enhancements
- Technical Support - With RMS-ENT-SMA, end users have direct access to AMX's first-class technical support team to answer their RMS questions
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
Trusted by enterprises, universities, and government organizations across the U.S.
A decade of delivery — trusted by 275+ clients across industries
