Description
Experience uninterrupted operations and peace of mind with the APC Advantage Prime Service Plan for Epsilon 800A UPS. This one-year service agreement includes 24/7 remote monitoring, next business day on-site response, and full parts and labor coverage. Designed for mission-critical environments, the plan boosts reliability and maximizes system uptime. Whether it's proactive issue resolution or prompt repairs, APC’s certified support team ensures your infrastructure stays fully operational.
Key Features:
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Peace of mind with full coverage and dependable service
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Remote Monitoring for proactive issue detection
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On-site service for maximum reliability and reduced downtime
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Electronic and physical service subtypes for complete flexibility
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Includes parts and labor for fast, efficient repairs
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24/7 monitoring and next business day response
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1-year duration ensures sustained performance and support
| Specification | Details |
|---|---|
| Brand | APC by Schneider Electric |
| Manufacturer | Schneider Electric SA |
| SKU / Part Number | WADVPRIME-E8-80 |
| ADI Part Number | 2G-PRIMEE880 |
| Product Type | Extended Service Plan |
| Supported Equipment | APC MGE EPS 8000 UPS (625–800 kVA) |
| Service Coverage Duration | 1 Year |
| Provided Support | Remote Monitoring, Repair, Preventive Maintenance, Parts Replacement |
| Service Response Time | Next Business Day for Repairs and Parts Replacement |
| Availability | 24 x 7 Remote Monitoring |
| Service Type | Electronic and Physical |
| Inclusions | Parts and Labor |
| Country of Origin | Varies (Subject to change) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
