Description
EcoCare Service Plan for APC Smart-UPS Li-Ion – 1 Year (Out-of-Warranty)
Optimize your customers’ power protection investment with the EcoCare Service Contract for APC Smart-UPS with lithium-ion batteries. Designed specifically for out-of-factory-warranty units, this 1-year digital service contract (L16) ensures your customer's single-phase Li-Ion UPS remains operational, efficient, and secure.
EcoCare offers 24/7 proactive monitoring, expert support, and preferred service rates—helping reduce unplanned downtime, enhance sustainability efforts, and simplify asset management. From rapid on-site response to expert insights via EcoStruxure™ IT, it’s a smart step forward in protecting distributed IT infrastructure.
| Specification | Details |
|---|---|
| Service Type | Digital Service Contract – EcoCare |
| Compatible UPS Type | APC Smart-UPS with Lithium-Ion Battery |
| Duration | 1 Year |
| Warranty Coverage | For UPS units out of factory warranty |
| Monitoring | 24/7 proactive monitoring via EcoStruxure™ IT |
| Response Time | Next Business Day On-Site Response |
| Support | Expert telephone support, onsite repair, and troubleshooting assistance |
| Included Services | Labor, spare parts, and centralized fleet visibility |
| Training Option | Optional hands-on training for IT teams via EcoStruxure IT Expert |
| Additional Benefits | Preferred audit rates for EcoConsult Data Asset Collection |
| Product Code / SKU | ECO1PH1YOFWLI16 |
| Manufacturer | APC by Schneider Electric |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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