Description
APC by Schneider Electric’s EcoCare for Single-Phase UPS is a 1-year digital services contract designed specifically for Smart-UPS units that are out of factory warranty. This service helps IT managers reduce downtime, extend UPS lifecycle, and optimize operational costs through expert insights, predictive maintenance, and exclusive support access.
EcoCare combines Schneider Electric’s global expertise with proactive monitoring, rapid response, and optional technical training—all tailored to your unique distributed IT environment. Unlock advanced value through digital insights, faster issue resolution, and sustainability-driven asset management.
Key Benefits:
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24/7 proactive monitoring & expert advice
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On-site support with labor & spare parts included
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Faster service response times
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Access to EcoStruxure IT Expert platform
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Specialized training & discounted EcoConsult Audit
Perfect for businesses seeking to enhance UPS resiliency, efficiency, and sustainability across edge or remote sites.
| Specification | Details |
|---|---|
| Service Type | Digital Services Contract |
| Duration | 1 Year |
| Coverage | For single-phase APC Smart-UPS units out of factory warranty |
| Monitoring | 24/7 Remote Monitoring & Proactive Alerts |
| Support Access | Priority expert access, faster ticket resolution |
| Response Time | Next Business Day (On-site) |
| Parts & Labor | Included |
| Platform Integration | Compatible with EcoStruxure™ IT Expert |
| Training Options | Optional UPS troubleshooting training for partners |
| Add-on Services | Preferred rate for EcoConsult Audit (IT asset data collection) |
| Service SKU | ECO1PH1YOFW06 |
| Brand | APC by Schneider Electric |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
