Description
Ensure optimal performance and peace of mind with the APC by Schneider Electric EcoCare 1-Year Service Contract (L18). Designed for single-phase APC Smart-UPS with lithium-ion batteries that are out of factory warranty, this expert-enabled digital membership delivers proactive monitoring, fast on-site response, and exclusive maintenance benefits.
EcoCare provides your IT team with 24/7 access to Schneider Electric experts, centralized UPS fleet visibility, and exclusive training options. With inclusive parts, labor, and diagnostics, this contract helps you reduce unplanned expenses, minimize downtime, and support your customers' sustainability and digital transformation efforts.
| Specification | Details |
|---|---|
| Service Type | Digital Service Membership (EcoCare) |
| Brand | APC by Schneider Electric |
| Product Compatibility | APC Single-Phase Smart-UPS with Li-Ion Battery |
| Contract Duration | 1 Year |
| Warranty Status Requirement | Out of Factory Warranty |
| Service Level | IT Expert Enabled |
| Coverage | 24/7 Proactive Monitoring, Remote & On-Site Support |
| Included Services | Labor, Spare Parts, Remote Diagnostics |
| Exclusive Benefits | Training Access, Preferred Audit Rates |
| Model Code | ECO1PH1YOWITELI18 |
| Support Tools | EcoStruxure™ IT Expert, EcoConsult Audit |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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