Description
Unlock Peak UPS Performance with APC EcoCare 5-Year Membership
The APC by Schneider Electric EcoCare Service Contract (L05) is a 5-year digital services membership designed specifically for APC Smart-UPS single-phase units. This all-in-one service enhances your customer’s operational efficiency, system visibility, and sustainability goals—while lowering long-term ownership costs.
Through continuous remote monitoring, expert insights, on-site service, and exclusive access to APC’s digital tools, EcoCare empowers your customers to optimize performance and reduce downtime.
Key Benefits:
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24/7 proactive monitoring and analytics by Schneider Electric experts
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Priority response times, on-site intervention, and inclusive parts/labor
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Access to EcoStruxure™ IT Expert for remote asset management
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Specialized training and audit services available at preferred rates
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Ideal for distributed IT environments and edge computing applications
Support your customers with a resilient, sustainable, and intelligent UPS management strategy.
| Specification | Details |
|---|---|
| Service Name | EcoCare for Single-Phase UPS – 5-Year Membership (L05) |
| Brand | APC by Schneider Electric |
| Product Type | Digital Services Contract |
| UPS Compatibility | APC Smart-UPS (Single-Phase models) |
| Duration | 5 Years |
| Service Coverage | Remote Monitoring, On-site Support, Spare Parts, Labor |
| Monitoring Platform | EcoStruxure™ IT Expert |
| Response Time | Next Business Day (On-site Support) |
| Inclusions | Proactive Monitoring, Emergency Support, EcoConsult |
| Optional Services | Specialized Training, Data Asset Audits |
| Contract Code | ECO1PH5YFW05 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
