APC EcoCare 5-Year Digital Service Contract for Li-Ion Smart-UPS (L18)

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APCSKU: ECO1PH5YFWITELI18
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Description

Future-Proof UPS Management with EcoCare – 5-Year Membership (L18)
The APC by Schneider Electric EcoCare Service Contract (L18) delivers 5 years of expert-enabled digital support for your single-phase Li-Ion Smart-UPS. With 24/7 proactive monitoring, fast response support, and exclusive access to Schneider Electric’s IT experts, this service helps reduce downtime and boost operational efficiency.
Gain full visibility of your customer's distributed IT assets and ensure seamless power continuity with advanced tools like EcoStruxure™ IT Expert and EcoConsult Audit support. Includes parts and labor for ultimate cost predictability.

Specification Details
Brand APC by Schneider Electric
Service Name EcoCare for Single-Phase UPS
Model ECO1PH5YFWITELI18
Duration 5 Years
Supported UPS Type Single-Phase Smart-UPS (Li-Ion)
Coverage Out-of-Box UPS Lifecycle
IT Expert Enabled Yes
Proactive Monitoring 24/7 Monitoring via EcoStruxure™ IT Expert
Included Support Remote support, On-site intervention, Parts & Labor
Training Optional specialized training available
Audit Tools Eligible for EcoConsult Audit (preferred rates for asset data capture)
Ideal For IT Partners managing edge computing or distributed UPS infrastructure
Product Code L18

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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