Description
Optimize your EcoStruxure IT Data Center Expert (DCE) software with this remote configuration service by Schneider Electric. Delivered by certified DCIM specialists, this service ensures your system is set up according to best practices, enabling efficient monitoring and management of your IT infrastructure. Services include SNMP device discovery, backup and SMTP settings, and advanced feature configuration such as graphical device mapping and virtual devices. Ideal for IT administrators seeking expert guidance with minimal on-site disruption.
| Specification | Details |
|---|---|
| Service Name | EcoStruxure IT Data Center Expert Remote Configuration |
| Service Code | WNSC06 |
| Service Type | Installation and Configuration Service |
| Delivery Mode | Remote |
| Platform Compatibility | EcoStruxure IT Data Center Expert |
| Inclusions | Configuration, SNMP device discovery, SMTP & backup settings, advanced features |
| Personnel | Schneider Electric DCIM Specialist |
| GTIN | 731304508694 |
| Support Contact | Schneider Representative or Authorized Partner |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
