Description
The APC EcoStruxure IT Expert (SFTWES505Y-DIGI) is a 5-year subscription license for managing up to 50 nodes in a secure, cloud-hosted environment. Designed for IT professionals, it delivers real-time visibility into distributed power, cooling, and environmental infrastructure. With advanced features such as vendor-neutral support, smart alarming, remote asset management, and data-driven recommendations, it ensures your data center operates with resilience, efficiency, and peace of mind—anytime, anywhere.
| Category | Details |
|---|---|
| Product Type | Subscription (Digital License) |
| Software Designation | EcoStruxure IT Expert |
| Subscription Period | 5 Years |
| Number of Nodes | 50 |
| Hosting Option | Cloud-hosted |
| Software Type | DCIM Software, Management Software |
| Format | Digital Key |
| Vendor Compatibility | Vendor Neutral |
| Supported Features | Remote Monitoring, Smart Alarming, Mass Config, Firmware Updates, Reporting |
| Functionality | Dashboard, Inventory, Energy Monitoring, Asset View |
| Communication | API, Email, Mobile App |
| User Interface | Web Portal, Smartphone App |
| Languages Supported | EN, FR, DE, ES, IT, JA, KO, PT, RU, ZH |
| Complementary | 24/7 Support, Alarm Notifications, Preventive Maintenance |
| GTIN | 3606482103900 |
| Lead Time | Usually in Stock |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
