Description
EcoStruxure™ IT Expert is Schneider Electric's next-generation cloud-based DCIM software for IT professionals managing distributed, edge, or critical infrastructure. With support for 350 nodes over 5 years, this subscription delivers vendor-neutral monitoring, smart alarming, and data-driven insights to optimize uptime and reduce operational risk. Gain 24/7 remote access, scalable configuration tools, and real-time visibility from anywhere using the app or web portal.
| Specification | Details |
|---|---|
| Product Code | SFTWES3505Y-DIGI |
| Brand | APC by Schneider Electric |
| Software Name | EcoStruxure IT Expert |
| Product Type | Subscription (Digital) |
| Duration | 5 Years |
| Number of Nodes | 350 |
| Deployment | Cloud-hosted, Digital License |
| Compatibility | Vendor-neutral, NMC card |
| Functionality | DCIM monitoring, remote asset management, alarming, firmware updates |
| Interface | Web portal, Mobile App |
| Alarming Features | Email alerts, mobile app notifications, ticketing system integration |
| Monitoring Scope | Power, cooling, environmental, asset status, energy consumption |
| Configuration | Mass configuration, user roles, software upgrades |
| System Requirements | Access to cloud SaaS, Windows/Linux servers, web services supported |
| Supported Languages | EN, FR, DE, ES, IT, JP, KR, PT, RU, ZH |
| Security | Remote access, user role management, secure cloud connection |
| Service Features | 24/7 remote monitoring, firmware updates, new features, preventive maintenance |
| Benefits | Reduce downtime, optimize costs, improve visibility, vendor-agnostic setup |
| GTIN | 3606482103962 |
| Lead Time | Usually in stock |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
