Description
Enhance your support coverage with the APC WUPG4HR-AE-00 1-Year 4-Hour Response Upgrade to an existing APC service. This premium support option ensures a fast, four-hour response time, maximizing reliability and uptime for mission-critical operations. With a one-year service duration, this upgrade is designed to deliver peace of mind, productivity, and confidence in your infrastructure's performance. Ideal for environments where downtime is not an option.
| General Information | Details |
|---|---|
| Brand Name | APC by Schneider Electric |
| Manufacturer | Schneider Electric SA |
| Manufacturer Part Number | WUPG4HRAE00 |
| Product Type | Service |
| ADI Part Number | 2G-PG4HRAE00 |
| Product Name | 1-Year 4-Hour Response Service Upgrade |
| Product Supported | APC by Schneider Electric (1) IAEC Cooling Product |
| Service Duration | 1 Year |
| Service Response Time | 4 Hours |
| Service Type | Upgrade to Existing Service |
| Category | Data Comm & Networking, Software & Licenses, ADI Pro Rewards |
| Country of Origin | Subject to change |
Payment & Security
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Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
What Matters Most
General IT Resellers
AVENDOR
Product Specialization
Broad, generalized inventory
Deep focus on Pro AV & Commercial Displays
Quote Turnaround Time
24–72 hours (or longer)
Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
Project Consultation
Minimal or general IT-focused
Expert AV project consultation
Project Turnkey Capabilities
May require third-party vendors
Full turnkey project capabilities
Industry Expertise
Focused on general hardware/software
10+ years in Pro AV
AV Brand Access
Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included
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