Description
APC by Schneider Electric Preventive Maintenance Visit – 1 Incident – Service
Ensure optimal performance and extend the lifespan of your APC Symmetra PX UPS or PDU with a scheduled preventive maintenance visit. This on-site service provides expert inspection and upkeep for 10kVA to 100kVA frames, offering improved system reliability and predictable total cost of ownership. Delivered under an 8x5 schedule, this one-time incident service includes both electronic and physical support.
| Specification | Details |
|---|---|
| Service Type | Preventive Maintenance Visit |
| Product Compatibility | Symmetra PX 10kVA, 80kVA, 100kVA UPS and/or PDU |
| Service Scope | 1 Incident |
| Service Location | On-site |
| Availability | 8x5 (8 hours/day, 5 days/week) |
| Service Sub-Type | Electronic and Physical |
| Key Benefits | Increased reliability, expert inspection, efficient upkeep |
| Brand | APC by Schneider Electric |
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Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
What Matters Most
General IT Resellers
AVENDOR
Product Specialization
Broad, generalized inventory
Deep focus on Pro AV & Commercial Displays
Quote Turnaround Time
24–72 hours (or longer)
Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
Project Consultation
Minimal or general IT-focused
Expert AV project consultation
Project Turnkey Capabilities
May require third-party vendors
Full turnkey project capabilities
Industry Expertise
Focused on general hardware/software
10+ years in Pro AV
AV Brand Access
Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included
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