Description
Ensure maximum uptime and peace of mind with the APC WMD5YOSNBD-SPL-17 5-Year Service Coverage by Schneider Electric. Designed specifically for the APC Batt - NMC Required 17, this comprehensive plan includes on-site engineer dispatch, full parts and labor coverage, corrective maintenance, and 24/7 system monitoring.
Expert support ensures quick issue resolution and performance optimization through real-time monitoring, detailed reporting, and logistics coordination. Whether you're managing a data center or mission-critical infrastructure, this service plan guarantees the operational continuity your business demands.
| Specification | Details |
|---|---|
| Product Code | WMD5YOSNBD-SPL-17 |
| Brand | APC by Schneider Electric |
| Service Type | 5-Year Monitoring & Dispatch with On-site Support |
| Target Product | APC Battery - NMC Required 17 |
| Coverage Duration | 5 Years |
| Support Features | Engineer dispatch, maintenance, parts & labor |
| Monitoring | 24/7 system monitoring and reporting |
| Corrective Maintenance | Included |
| Functional Verification | Included |
| Logistics Coordination | Full logistics and replacement support |
| Travel Expense Coverage | Included |
| Escalation Support | Yes |
| Manufacturer Expertise | Schneider Electric SA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
