Description
Keep your data-center insight engine running at peak efficiency with APC EcoStruxure IT Advisor IT Optimize Support. This 12-month maintenance contract covers up to 100 racks, delivering 24 × 7 telephone technical support and continuous access to software updates and security patches. Gain the confidence of predictable costs, faster troubleshooting, and the latest feature enhancements—all backed by the experts at APC by Schneider Electric.
| Section | Details |
|---|---|
| SKU / Part Number | WITO1YR100 |
| Service Type | Software Maintenance & Technical Support |
| Covered Product | EcoStruxure IT Advisor – IT Optimize module |
| Coverage | Up to 100 physical or virtual racks |
| Contract Length | 1 Year (12 months) |
| Support Hours | 24 × 7 phone & email technical support |
| Included Benefits | • Unlimited access to new software releases• Security & bug-fix patches• License-key management |
| Response Time | Next-Business-Day callback (typical) |
| Delivery Method | Electronic (license keys & documentation via email) |
| Renewable | Yes – renewable prior to expiration |
| Lead Time | Usually in stock |
| Brand | APC by Schneider Electric |
| Warranty | Support valid for contract term; no hardware warranty implied |
| GTIN | (Contact your APC distributor for regional GTIN) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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