Description
Keep your critical infrastructure fully supported for the next three years with APC’s Data Center Operation: IT Power Control Software Support Contract. Designed for installations of up to 200 racks, this electronic contract gives you 24 × 7 direct phone access to APC experts, continuous software updates, and proactive issue resolution—ensuring your data-center power management platform stays secure, current, and performing at its peak.
Key Benefits
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Comprehensive 3-Year Cover — predictable OPEX budgeting and long-term peace of mind.
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24 × 7 Phone & Electronic Support — instant access to certified APC engineers.
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All Updates & Patches Included — stay compliant and take advantage of new features the moment they release.
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Electronic Delivery — fast activation with zero shipping delays.
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Scales to 200 Racks — ideal for medium-to-large data-center environments.
| Specification | Details |
|---|---|
| SKU / Model | WITPC3YR200 |
| Brand | APC by Schneider Electric |
| Contract Type | Software Support — Data Center Operation: IT Power Control |
| Service Sub-Type | Electronic (remote) |
| Duration | 3 Years |
| Covered Capacity | Up to 200 rack license keys |
| Support Availability | 24 × 7 phone, e-mail & web |
| Included Services | Troubleshooting, technical advice, software updates, security patches |
| Activation Method | License key / contract certificate (e-delivery) |
| Renewable | Yes — renewal notifications sent prior to expiry |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
