Description
Keep your data-center power infrastructure running at peak efficiency for the next three years with APC EcoStruxure IT Power Control software support for up to 100 racks. This contract bundles 24 × 7 expert phone assistance, priority electronic case handling, and continuous access to firmware and feature updates—all under one predictable subscription.
Key benefits
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Comprehensive 24 × 7 support – direct phone and electronic access to Schneider Electric specialists whenever an issue arises
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Unlimited software updates – stay current with the latest IT Power Control features, security patches, and performance improvements
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Covers up to 100 racks – ideal for small- to mid-scale data-center deployments
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Fixed 3-year term – simplifies budgeting and eliminates surprise support costs
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Proactive issue resolution – faster troubleshooting and reduced downtime through remote diagnostics
| Attribute | Detail |
|---|---|
| SKU / MPN | WITPC3YR100 |
| Brand | APC by Schneider Electric |
| Service Type | Software Support Contract |
| Product Family | EcoStruxure IT Advisor – IT Power Control |
| Coverage | Up to 100 racks |
| Duration | 3 Years |
| Support Channels | 24 × 7 Phone & Electronic |
| Included Services | Technical troubleshooting, software/firmware updates, knowledge-base access |
| Delivery | Electronic license & support credentials |
| Service Availability | Global, 365 days/year |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
