Description
The APC Smart-UPS RT SURT20KRMXLT-1TF10K delivers high-density, double-conversion online power protection with scalable runtime for mission-critical systems. This 20kVA UPS supports a wide range of NEMA output connections and includes an integrated step-down transformer from 208V to 120V, making it suitable for mixed-load environments. With 11 battery-backed outlets, SNMP manageability, and flexible tower or rack installation, it's ideal for enterprise-level data centers or sensitive IT infrastructure. Comes with software, management accessories, and a 2-year factory warranty.
| Category | Details |
|---|---|
| Manufacturer | APC by Schneider Electric |
| Part Number | SURT20KRMXLT-1TF10K |
| UPS Type | Online, Double Conversion |
| Form Factor | Rack-mountable / Tower, 16U |
| Rated Capacity | 20kVA / 16,000W |
| Input Voltage | 208V AC, 3-wire hardwired |
| Output Voltage | 208V AC / 120V AC |
| Input Frequency | 70 Hz |
| Output Frequency | 60 Hz |
| Waveform | Pure Sine Wave |
| Runtime (Full Load) | 4.9 minutes |
| Runtime (Half Load) | 15.3 minutes |
| Battery Type | Maintenance-free sealed lead-acid |
| Recharge Time | 2.5 hours |
| Manageability | SNMP, Serial, RJ-45; PowerChute Software included |
| Bypass | Automatic, Static, Internal & External (Optional) |
| Emergency Power Off | Yes |
| Outlets | 2x L14-30R, 2x L5-20R, 2x L6-30R, 4x L6-20R (Total: 11 battery/surge) |
| Color | Black |
| Dimensions (HxWxD) | 27.9" x 17" x 30.4" |
| Weight | 766.61 lbs |
| Shipping Weight | 966 lbs |
| Rack Height | 16U |
| Warranty | 2-Year Repair or Replace |
| Certifications | RoHS, Green Premium, REACH |
| Country of Origin | Philippines |
| Package Contents | UPS unit, SNMP card, RS-232 cable, rail kit, PowerChute software, manual |
Payment & Security
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Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
