Description
The Arcserve Advance Replacement Parts Only Service (US-AR-5Y501) provides dependable hardware protection with next business day (NBD) advance replacement for eligible Arcserve system components. Designed to minimize downtime, this service ensures that replacement parts are shipped promptly so operations can be restored quickly.
This plan covers parts replacement only and is ideal for organizations that already manage their own installation and technical support. Solid-state drives (SSDs) are excluded from coverage. With a 5-year service term, this offering delivers long-term hardware assurance and predictable support coverage for mission-critical environments.
| Specification | Details |
|---|---|
| SKU | US-AR-5Y501 |
| Brand | Arcserve |
| Service Type | Advance Replacement Parts Only |
| Service Duration | 5 Years |
| Replacement Method | Advance Replacement |
| Response Time | Next Business Day |
| Coverage Scope | Hardware Parts Only |
| SSD Coverage | Excluded |
| Installation Service | Not Included |
| Labor Included | No |
| Eligible Products | Arcserve-supported hardware |
| Support Level | Parts Replacement Only |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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