Description
The HPE Foundation Care 4-Hour Exchange Service Post Warranty (JL579A#B2B) offers rapid hardware replacement support for HPE networking devices, ensuring minimal downtime and operational continuity. Designed for 24x7 environments, this extended service agreement includes next-business-day shipment with a 4-hour response time, remote diagnosis, and continuous phone support. Ideal for enterprise-grade systems requiring high availability and quick issue resolution beyond the original warranty.
This plan is valid for 1 year and covers specific HPE part numbers, including JL579A#B2B and related configurations. Backed by Hewlett Packard Enterprise, this support solution helps reduce the risk of disruptions while ensuring business continuity.
| Category | Details |
|---|---|
| Service Type | Extended Service Agreement |
| Service Coverage | Replacement |
| Service Duration | 1 Year |
| Service Delivery | Shipment |
| Availability | 24x7 (Monday to Sunday) |
| Response Time | 4 Hours |
| Remote Diagnosis | Included, 1 Year |
| Phone Support | Included, 24x7, 1 Year |
| Software Updates | New Releases, 1 Year |
| Applicable P/Ns | JL579A#ACJ, JL579A#ACQ, JL579A#AKJ, JL579A#B2B, JL579A#B2C, JL579A#B2E, JL579AR#ABB |
| Designed For | JL579A, JL579AR, all listed part variants |
| Manufacturer | Hewlett Packard Enterprise (HPE) |
| UNSPSC Code | 81111811 |
| Packaged Quantity | 1 |
| Location | Shipment-based replacement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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