Description
The HPE Foundation Care 4-Hour Exchange Service Post Warranty (JL579A#B2B) offers rapid hardware replacement support for HPE networking devices, ensuring minimal downtime and operational continuity. Designed for 24x7 environments, this extended service agreement includes next-business-day shipment with a 4-hour response time, remote diagnosis, and continuous phone support. Ideal for enterprise-grade systems requiring high availability and quick issue resolution beyond the original warranty.
This plan is valid for 1 year and covers specific HPE part numbers, including JL579A#B2B and related configurations. Backed by Hewlett Packard Enterprise, this support solution helps reduce the risk of disruptions while ensuring business continuity.
| Category | Details |
|---|---|
| Service Type | Extended Service Agreement |
| Service Coverage | Replacement |
| Service Duration | 1 Year |
| Service Delivery | Shipment |
| Availability | 24x7 (Monday to Sunday) |
| Response Time | 4 Hours |
| Remote Diagnosis | Included, 1 Year |
| Phone Support | Included, 24x7, 1 Year |
| Software Updates | New Releases, 1 Year |
| Applicable P/Ns | JL579A#ACJ, JL579A#ACQ, JL579A#AKJ, JL579A#B2B, JL579A#B2C, JL579A#B2E, JL579AR#ABB |
| Designed For | JL579A, JL579AR, all listed part variants |
| Manufacturer | Hewlett Packard Enterprise (HPE) |
| UNSPSC Code | 81111811 |
| Packaged Quantity | 1 |
| Location | Shipment-based replacement |
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