Description
Cisco CX Success Tracks Level 2 is designed to accelerate your journey to measurable business outcomes with expert guidance and proactive support. Through 1-on-1 personalized coaching engagements, Cisco helps you optimize your deployment, streamline operations, and reduce risk across your Cisco and Solution Support Alliance Partner solutions.
This service includes proactive features that help prevent unplanned outages, improve system reliability, and save time and costs. With integrated Solution Support case management, you get a single point of accountability across your environment, while hands-on learning labs and certification preparation materials help boost productivity and retain top talent. Next Business Day Advance Hardware Replacement and phone support ensure fast, dependable assistance when you need it most.
| Field | Details |
|---|---|
| SKU | CON-L2NBD-NDCLUSTE |
| Product Name | Cisco CX Success Tracks Level 2 with Next Business Day Advance Hardware Replacement |
| Brand | Cisco |
| Service Type | Customer Experience Success Tracks |
| Service Level | Level 2 |
| Support Coverage | Cisco and Solution Support Alliance Partner solutions |
| Support Features | 1-on-1 personalized coaching, proactive guidance, learning labs, certification preparation materials |
| Case Management | Integrated Solution Support single point of accountability |
| Support Channel | Phone Support |
| Hardware Support | Advance Hardware Replacement |
| Service Response Time | Next Business Day |
| Primary Benefit | Accelerates adoption, reduces risk, and improves operational outcomes |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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