Description
Cisco SMARTnet Total Care provides proactive, comprehensive support designed to keep your network operating at peak performance. As networks become the foundation of productivity, efficiency, and secure connectivity, this service helps ensure reliability while reducing operational risk.
With 24x7 access to Cisco expertise, rapid replacement coverage, and proactive support capabilities, SMARTnet Total Care helps resolve issues faster, minimize downtime, and maintain predictable operating costs. The 3-year coverage term delivers long-term protection, allowing IT teams to focus on innovation and business priorities with confidence.
This service includes both electronic and physical support options, combined with a 4-hour replacement response time to ensure timely restoration of critical infrastructure components.
| Specification | Details |
|---|---|
| Brand | Cisco |
| Service Type | SMARTnet Total Care |
| SKU | CON-3SNTP-C6832XLC |
| Service Duration | 3 Years |
| Support Coverage | Electronic and Physical |
| Replacement Service | Included |
| Response Time | 4 Hour Replacement |
| Service Category | Extended Service |
| Service Delivery | Proactive Support and Hardware Replacement |
| Intended Use | Network Infrastructure Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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