Description
Cisco Smart Net Total Care delivers the essential support your business needs to keep critical network infrastructure running at peak performance. With direct access to Cisco Customer Experience (CX) experts, this 3-year service provides fast issue resolution, proactive guidance, and dependable hardware replacement to minimize downtime and protect your investment.
Designed for demanding IT environments, Smart Net Total Care combines technical assistance, phone support, and a 4-hour replacement service response to ensure rapid recovery from hardware failures. It helps you maintain high service levels, control operational costs, and confidently scale your network as your business grows.
| Field | Details |
|---|---|
| SKU | CON-3SNTP-N35FM48X |
| Product Name | Cisco Smart Net Total Care 3-Year Support Service for N35FM48X |
| Brand | Cisco |
| Service Type | Smart Net Total Care |
| Duration | 3 Years |
| Support Coverage | Hardware and Software Support |
| Support Features | Phone Support, Technical Assistance, Proactive Support |
| Replacement Service | Included |
| Replacement Response Time | 4 Hour |
| Service Level | Business-Critical Support |
| Target Use | Enterprise Network Infrastructure Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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