Description
Cisco Smart Net Total Care® provides the reliable technical support and replacement coverage your organization needs to keep critical network infrastructure running at peak performance. With so much depending on your network, even minor disruptions can impact productivity, customer trust, and business continuity.
Backed by Cisco Customer Experience (CX), this 3-year service plan delivers dependable assistance from initial deployment through long-term operations and growth.
This offering includes responsive phone support and a 4-hour replacement service response time, ensuring fast resolution when unexpected issues arise. With Cisco Smart Net Total Care, you gain peace of mind, predictable maintenance coverage, and ongoing confidence in your IT investments.
| Specification | Details |
|---|---|
| Brand | Cisco |
| Service Name | Smart Net Total Care |
| SKU | CON-3SNTP-A9KRSP0E |
| Service Type | Technical Support & Replacement Service |
| Support Channel | Phone Support |
| Replacement Response Time | 4 Hour |
| Service Duration | 3 Years |
| Coverage Focus | Hardware Replacement & Issue Resolution |
| Ideal For | Maintaining network uptime and business continuity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
Trusted by enterprises, universities, and government organizations across the U.S.
A decade of delivery — trusted by 275+ clients across industries
