Description
Cisco Smart Net Total Care provides the essential service coverage needed to keep your network operating at peak performance. Designed for businesses that depend on continuous uptime, this 3-year service plan delivers expert technical assistance, rapid replacement response, and onsite support to minimize disruptions.
With integrated phone support and a 4-hour replacement service response time, Cisco Smart Net Total Care ensures fast issue resolution and dependable hardware coverage. Onsite service further reduces downtime by providing hands-on assistance when problems arise, helping your IT team maintain productivity and business continuity.
This long-term service solution offers peace of mind, predictable support, and the reliability required for mission-critical infrastructure.
| Feature | Details |
|---|---|
| Brand | Cisco |
| Service Name | Smart Net Total Care |
| SKU | CON-3OSP-36180YCR |
| Service Type | Technical Support & Hardware Replacement |
| Support Included | Phone Support |
| Service Location | On-site Support |
| Replacement Response Time | 4 Hour Replacement Service |
| Service Duration | 3 Year |
| Coverage Benefit | Minimizes downtime and ensures system reliability |
| Ideal For | Mission-critical network environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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