Description
Cisco Smart Net Total Care for Firepower 3105 delivers comprehensive, long-term support to keep your security infrastructure running at peak performance. Backed by Cisco Customer Experience (CX), this 5-year service provides expert technical assistance, proactive support capabilities, and dependable hardware replacement to minimize downtime and protect your investment.
With Next Business Day replacement and access to Cisco’s global support resources, your team gains the confidence to resolve issues quickly, maintain high availability, and sustain business continuity. Smart Net Total Care combines trusted technical support with lifecycle intelligence to help you operate more efficiently and plan with certainty.
| Field | Details |
|---|---|
| SKU | CON-5SNT-FPR3105N |
| Product Name | Cisco Smart Net Total Care 5-Year Support with Next Business Day Replacement for Firepower 3105 |
| Brand | Cisco |
| Service Type | Smart Net Total Care Support |
| Service Duration | 5 Years |
| Covered Product | Cisco Firepower 3105 Series |
| Support Level | Cisco Customer Experience (CX) Technical Support |
| Support Access | Phone and Web Support |
| Hardware Replacement | Next Business Day Replacement |
| Key Benefits | Proactive support, faster issue resolution, predictable support costs, improved uptime |
| Use Case | Enterprise network and security infrastructure support |
| Delivery | Electronic Service Entitlement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
