Description
Cisco Smart Net Total Care provides comprehensive technical support and proactive services to keep your Cisco Nexus 931 Series infrastructure running at peak performance. Backed by Cisco Customer Experience (CX), this 5-year service delivers fast access to Cisco experts, on-site replacement, and advanced diagnostics to minimize downtime and protect your investment.
With 4-hour hardware replacement and on-site support, your team can respond quickly to critical incidents and maintain business continuity. Smart Net Total Care also includes access to Cisco’s rich knowledge base, software updates, and smart capabilities that help you optimize operations, reduce risk, and maximize the value of your network throughout its lifecycle.
| Field | Details |
|---|---|
| SKU | CON-5OSP-N9K-C931 |
| Product Name | Cisco Smart Net Total Care 5-Year Service with 4-Hour Onsite Replacement |
| Brand | Cisco |
| Service Type | Smart Net Total Care |
| Service Duration | 5 Years |
| Support Level | Cisco Customer Experience (CX) |
| Support Coverage | Technical Support, On-site Support, Hardware Replacement |
| Response Time | 4 Hour – On-site Replacement |
| Support Channel | Phone Support |
| Key Benefits | Protects your investment, minimizes downtime, improves network reliability |
| Applicable Products | Cisco Nexus 931 Series Switches |
| Service Category | Extended Support Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
Trusted by enterprises, universities, and government organizations across the U.S.
A decade of delivery — trusted by 275+ clients across industries
