Description
Cisco Smart Net Total Care for UCS Fabric Interconnect delivers comprehensive technical support and hardware replacement services to keep your data center infrastructure running at peak performance. Designed to minimize risk and downtime, this 5-year service provides direct access to Cisco experts, proactive support capabilities, and on-site hardware replacement with a 4-hour response time.
With Cisco Smart Net Total Care, your organization gains predictable operating costs, faster issue resolution, and the confidence that your critical UCS environment is protected by Cisco Customer Experience (CX) from day one through technology refresh and beyond.
Key Benefits
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Gives you complete peace of mind and confidence in your results
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Phone support service for dependable efficiency with peace of mind
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On-site support to limit downtime and keep operations running smoothly
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4-hour replacement service response time for maximum reliability
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5-year service duration for long-term protection and predictable support costs
| Field | Details |
|---|---|
| SKU | CON-5OSP-UCSFI6NW |
| Product Name | Cisco Smart Net Total Care |
| Brand | Cisco |
| Service Type | Smart Net Total Care Support Service |
| Service Level | On-Site Support |
| Support Access | Phone Support with Cisco Technical Assistance Center (TAC) |
| Hardware Replacement | Included |
| Replacement Response Time | 4 Hours |
| Support Coverage | On-Site |
| Service Duration | 5 Years |
| Supported Platform | Cisco UCS Fabric Interconnect |
| Program | Cisco Customer Experience (CX) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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