Description
Cisco Smart Net Total Care for 5 years delivers comprehensive, proactive support to keep your Cisco infrastructure running at peak performance. Designed to protect your investment and reduce downtime, this service provides direct access to Cisco experts through phone support, fast issue resolution, and a dependable 4-hour response time for critical incidents. With continuous coverage and lifecycle assistance, Smart Net Total Care helps maximize system availability, improve operational efficiency, and ensure long-term reliability across your Cisco environment.
| Field | Details |
|---|---|
| Manufacturer | Cisco |
| Manufacturer Part Number | CON-5SNTP-DS9396IT |
| Product Type | Service |
| Service Name | Smart Net Total Care |
| Service Term | 5 Year |
| Support Type | Phone Support |
| Service Category | Technical Support |
| Service Response Time | 4 Hour |
| Coverage Level | Total Care |
| Support Features | 24x7 access to Cisco TAC, proactive support, lifecycle assistance |
| Support Benefits | Reduced downtime, expert guidance, improved reliability |
| Target Environment | Cisco networking and infrastructure platforms |
| Renewal | New Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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