Cisco Smart Net Total Care 5-Year On-Site Support with 4-Hour Response Service

CiscoSKU: CON-5OSP-C98008CK
Cisco Authorized
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Description

 

Cisco Smart Net Total Care for 5 years delivers comprehensive technical assistance and rapid on-site support to keep your network operating at peak performance. Designed to protect your investment, this service combines expert phone support with fast, on-site intervention to resolve issues quickly and reduce downtime. With a 4-hour service response time and extended coverage, Smart Net Total Care helps ensure reliability, productivity, and long-term operational confidence for mission-critical Cisco environments.

Field Details
Brand Cisco
SKU CON-5OSP-C98008CK
Service Type Smart Net Total Care
Coverage Term 5 Years
Support Access 24x7 Phone Support
On-Site Support Included
Service Response Time 4 Hours
Coverage Scope Hardware troubleshooting and replacement coordination
Target Environment Mission-critical Cisco systems
Value Proposition Reduced downtime and enhanced system reliability

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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