Description
Cisco Smart Net Total Care Extended Service provides comprehensive, around-the-clock technical support and fast hardware replacement to keep your network running at peak performance. With direct access to Cisco experts via phone support, your team can quickly diagnose and resolve issues before they impact operations.
This 3-year Smart Net Total Care contract includes a 4-hour parts replacement response, ensuring critical components are delivered rapidly to minimize downtime and maintain business continuity. Ideal for mission-critical environments, it delivers predictable support costs, proactive service capabilities, and the confidence that your Cisco infrastructure is fully protected.
| Field | Details |
|---|---|
| SKU | CON-3SNTP-A9KSP5SE |
| Product Name | Cisco Smart Net Total Care Extended Service – 3 Year |
| Brand | Cisco |
| Service Type | Smart Net Total Care |
| Service Level | Extended Service |
| Service Duration | 3 Years |
| Support Type | Phone Support |
| Hardware Coverage | Parts Replacement |
| Response Time | 4 Hour Parts Replacement |
| Coverage Scope | Cisco hardware and software support with access to Cisco TAC |
| Key Benefits | Fast expert troubleshooting, rapid parts replacement, reduced downtime, predictable support costs |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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