Description
Cisco Smart Net Total Care (SNTC) is a comprehensive extended support service designed to keep your Cisco infrastructure running at peak performance. This 3-year service provides fast, reliable access to replacement parts and expert support to help minimize downtime and maintain operational continuity.
With a 4-hour parts replacement response time, Smart Net Total Care ensures critical hardware issues are addressed quickly, helping your organization maintain productivity and reduce business risk. This service delivers dependable coverage, proactive support, and predictable service outcomes across the entire service term.
| Specification | Details |
|---|---|
| SKU | CON-PSUT-C6513ECON-3SNTP-C95032CE |
| Service Type | Extended Support Service |
| Service Name | Cisco Smart Net Total Care (SNTC) |
| Service Duration | 3 Years |
| Support Coverage | Hardware Parts Replacement |
| Response Time | 4 Hour – Parts Replacement |
| Service Characteristics | Parts service for enhanced reliability and productivity |
| Support Objective | Rapid issue resolution and minimized downtime |
| Target Environment | Cisco-supported hardware platforms |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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