Description
Cisco Smart Net Total Care Onsite Extended Service provides dependable technical support and rapid issue resolution to keep your network running at peak performance. Designed for organizations that require fast response and expert assistance, this service includes parts replacement and on-site labor coverage to minimize downtime.
With a 4-hour parts and labor response time, Cisco certified specialists can quickly deliver replacement hardware and perform repairs directly at your location. Backed by a 3-year term, this extended service ensures long-term reliability, maximum productivity, and peace of mind for critical IT infrastructure.
| Specification | Details |
|---|---|
| Brand | Cisco |
| Service Name | Smart Net Total Care |
| SKU | CON-3OSP-C9407R |
| Service Type | Extended Service |
| Support Location | On-site |
| Coverage Includes | Parts Replacement + Labor Support |
| Service Characteristics | Parts & Labor |
| Response Time | 4 Hour (Parts and Labor) |
| Service Duration | 3 Year |
| Ideal For | Mission-critical infrastructure requiring rapid onsite support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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