Description
Cisco Smart Net Total Care for Firepower 3130 delivers comprehensive, proactive support to keep your security infrastructure running at peak performance. This 5-year extended service provides direct access to Cisco TAC experts, fast next business day replacement, and reliable phone support to quickly resolve issues and minimize downtime. With parts coverage and intelligent support capabilities, Smart Net Total Care protects your investment, improves operational efficiency, and helps your team stay focused on what matters most.
| Field | Details |
|---|---|
| SKU | CON-5SNT-FPR3130N |
| Product Name | Cisco Smart Net Total Care 5-Year Next Business Day Replacement Support for Firepower 3130 |
| Brand | Cisco |
| Support Type | Smart Net Total Care |
| Coverage Term | 5 Years |
| Support Access | 24x7 Phone Support via Cisco TAC |
| Replacement Service | Next Business Day Advance Hardware Replacement |
| Parts Coverage | Included |
| Key Benefits | Expert troubleshooting, fast hardware replacement, proactive support, predictable support costs |
| Target Platform | Cisco Firepower 3130 Series |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
