Description
Cisco Smart Net Total Care Extended Service provides proactive, expert-level technical support to keep your Cisco infrastructure running at peak performance. Designed to help maintain predictable operating costs, this service minimizes downtime and ensures fast issue resolution when it matters most.
With dependable parts replacement coverage and a rapid 4-hour response time, you gain peace of mind knowing critical components can be delivered quickly to support maximum uptime. The physical service delivery model ensures efficient handling of hardware-related issues, helping your organization stay productive and secure.
| Specification | Details |
|---|---|
| Service Name | Cisco Smart Net Total Care Extended Service |
| SKU | CON-SNTP-C9606R |
| Service Type | Extended Service |
| Support Coverage | Hardware Replacement Support |
| Service Subtype | Physical |
| Service Characteristic | Parts Replacement |
| Response Time | 4 Hour Parts Service Response |
| Benefits | Reduced downtime, predictable IT support costs, fast resolution |
| Ideal For | Businesses requiring high availability and rapid parts delivery |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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