Description
Ensure maximum uptime and dependable infrastructure protection with Cisco Smart Net Total Care Onsite Extended Service. Designed to keep your systems running at peak performance, this support offering delivers expert assistance, fast response times, and reliable hardware replacement when issues arise.
With 4-hour parts and labor coverage, Cisco helps minimize costly downtime by providing rapid onsite support and efficient resolution for critical network and IT challenges. This service combines responsive technical expertise with flexible electronic service access, giving your organization confidence, stability, and predictable support costs.
| Specification | Details |
|---|---|
| Service Brand | Cisco |
| Service Name | Cisco Smart Net Total Care |
| SKU | CON-OSP-CFP2-WDM |
| Service Type | Extended Service |
| Support Level | Onsite Support |
| Service Sub Type | Electronic + Physical Coverage |
| Service Characteristics | Parts & Labor |
| Response Time | 4 Hour (Parts and Labor) |
| Replacement Included | Yes |
| Primary Benefit | Reduced downtime with rapid onsite resolution |
| Ideal For | Business-critical Cisco network and infrastructure environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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