Description
Cisco Smart Net Total Care (SmartNet) is an industry-leading technical support service that helps keep your network running at peak performance while reducing operational risk and downtime. Designed for mission-critical Cisco environments, SmartNet combines expert TAC support, proactive diagnostics, and actionable insights through the SmartNet portal to simplify operations and accelerate issue resolution.
With access to Cisco engineers, software updates, and dependable hardware replacement, SmartNet ensures your infrastructure stays secure, current, and resilient. This extended service option includes Next Business Day parts replacement, giving you predictable, reliable support and peace of mind across your Cisco deployment.
| Field | Value |
|---|---|
| SKU | CON-SNT-SN3795K9 |
| Product Name | Cisco Smart Net Total Care Extended Service with Next Business Day Parts Replacement |
| Brand | Cisco |
| Service Type | Smart Net Total Care (SmartNet) |
| Service Level | Extended Service |
| Support Coverage | 24x7 Cisco TAC access |
| Key Benefits | Proactive support, faster issue resolution, reduced downtime, predictable TCO |
| Software Updates | New releases and updates included |
| Hardware Support | Parts replacement included |
| Replacement Response Time | Next Business Day |
| Smart Capabilities | SmartNet portal with actionable business intelligence |
| Use Case | Enterprise network and infrastructure support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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