Description
Cisco Smart Net Total Care for Nexus 9000 Series delivers proactive, expert technical support to keep your critical data center network running at peak performance. This extended service provides direct access to Cisco TAC engineers, rapid next business day replacement for failed parts, and comprehensive phone support to resolve issues quickly and efficiently.
Designed to protect your investment and reduce operational risk, Smart Net Total Care combines reactive support with proactive insights, helping you maintain high availability, improve uptime, and extend the lifecycle of your Cisco Nexus infrastructure.
| Field | Details |
|---|---|
| SKU | CON-SNT-N9KC988B |
| Product Name | Cisco Smart Net Total Care Extended Service for Nexus 9000 Series |
| Brand | Cisco |
| Service Type | Smart Net Total Care |
| Service Level | Extended Service |
| Coverage | Hardware and Software Support |
| Support Channel | Phone Support |
| Parts Replacement | Included |
| Replacement Response Time | Next Business Day |
| Benefits | Protects investment, improves reliability, minimizes downtime |
| Target Platform | Cisco Nexus 9000 Series Switches |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
