Description
Cisco Smart Net Total Care Extended Service for SKU CON-SNT-FPR9KM48 delivers dependable, expert support to keep your network infrastructure running at peak performance with a predictable total cost of ownership. Backed by Cisco Technical Assistance Center (TAC) engineers, this service provides fast access to phone support for rapid troubleshooting and issue resolution whenever problems arise.
With Next Business Day Parts Replacement, you gain timely hardware coverage that minimizes downtime and keeps your operations productive. Smart Net Total Care also enhances visibility into your installed base, contracts, and lifecycle information, helping IT teams manage risk, plan upgrades, and maintain service levels with confidence.
| Field | Value |
|---|---|
| SKU | CON-SNT-FPR9KM48 |
| Product Name | Cisco Smart Net Total Care Extended Service – Next Business Day Parts Replacement |
| Brand | Cisco |
| Service Type | Smart Net Total Care |
| Service Level | Extended Service |
| Support Type | Phone Support |
| Hardware Coverage | Parts Replacement |
| Response Time | Next Business Day |
| Service Characteristics | Parts Service |
| Key Benefits | Predictable TCO, Reduced Downtime, Expert TAC Support, Improved Reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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