Description
Cisco Smart Net Total Care (SNTC) provides proactive, reliable technical support designed to keep your ASR 102HX platform operating at peak performance while maintaining a predictable total cost of ownership. This service delivers rapid access to Cisco technical experts through phone support, ensuring issues are addressed quickly and efficiently.
With a 2-hour service response time, Cisco Smart Net Total Care minimizes downtime and enhances operational reliability. Proactive diagnostics, expert guidance, and continuous access to Cisco resources help protect your investment and deliver peace of mind for mission-critical network environments.
| Specification | Details |
|---|---|
| SKU | CON-S2P-ASR102HX |
| Brand | Cisco |
| Service Type | Smart Net Total Care (SNTC) |
| Support Coverage | Technical Support |
| Support Method | Phone Support |
| Service Response Time | 2 Hour |
| Service Category | Hardware Support Service |
| Coverage Scope | Cisco ASR 102HX |
| Service Benefits | Predictable TCO, expert assistance, improved uptime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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