Description
Maintain consistent performance and long-term reliability for your network hardware with Cisco SMARTnet Extended Service. This 3-year service is designed to keep your system operating at peak efficiency while providing predictable support costs throughout the coverage period.
The service includes replacement support to help resolve hardware issues quickly and minimize operational disruption. With a physical service delivery model, SMARTnet offers flexibility in scheduling work hours and service locations, ensuring dependable assistance aligned with your operational needs.
Ideal for organizations that require stable, ongoing support, this 3-year SMARTnet service helps ensure accurate results, reduced downtime, and dependable system maintenance over the entire service term.
| Field | Details |
|---|---|
| Brand | Cisco |
| Product Name | Cisco SMARTnet Extended Service |
| SKU | CON-3SNTP-AIRT5550 |
| Service Type | Extended Service |
| Service Duration | 3 Year |
| Support Coverage | Hardware Maintenance & Technical Support |
| Replacement Service | Included |
| Service Delivery | Physical Service |
| Scheduling Flexibility | Supported |
| Target Use | Long-term hardware support and cost predictability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
