Description
Cisco SMARTnet Extended Service provides dependable technical support and rapid hardware replacement to keep your network infrastructure operating at peak performance. Designed to reduce downtime and control operational costs, this service ensures fast access to Cisco expertise and replacement parts when issues arise.
With a 4-hour parts response time, this plan helps minimize disruptions and supports business continuity. The physical service model delivers hands-on assistance, allowing your IT team to resolve incidents efficiently while maintaining predictable total cost of ownership over the full 3-year coverage period.
| Attribute | Details |
|---|---|
| Brand | Cisco |
| Product Type | Extended Support Service |
| Service Name | Cisco SMARTnet |
| SKU | CON-3SNTP-FPR2130K |
| Service Duration | 3 Years |
| Service Category | Hardware Support |
| Service Subtype | Physical |
| Support Coverage | Replacement Parts |
| Response Time | 4 Hour Parts Replacement |
| Service Level | SMARTnet |
| Coverage Scope | Eligible Cisco hardware |
| Intended Use | Maintenance and operational continuity |
| Deployment Model | Manufacturer-provided support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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