Description
Cisco SMARTnet Onsite Extended Service delivers fast, expert support designed to keep your network running at peak performance. With on-site access to certified specialists, this service minimizes downtime and resolves issues quickly and efficiently.
Replacement parts and labor are included, ensuring problems are handled end-to-end without added complexity. A 4-hour parts and labor response time provides rapid recovery for critical incidents, while on-site support gives you the confidence that hands-on expertise is available when it matters most.
Backed by Cisco, this service offers dependable protection for your infrastructure and peace of mind for your operations.
| Field | Details |
|---|---|
| Brand | Cisco |
| SKU | CON-OSP-C978K9 |
| Service Type | SMARTnet Onsite Extended Service |
| Support Coverage | Hardware Replacement, Parts and Labor |
| Service Location | On-Site |
| Response Time | 4-Hour Parts and Labor |
| Service Subtype | Physical |
| Intended Use | Rapid issue resolution with on-site expert support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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